Return Policy

If there is a problem with your online order we will gladly accept returns of non-edible unopened products within 30 days of receipt, with the following exceptions and conditions:

You must contact us before any returns are made at (920) 944-8010 to receive authorization for a return.

For simple health reasons we cannot accept any edible product for a refund, unless it had been damaged in transit. We thank you in advance for understanding this policy. If this is the case please contact us at (920) 944-8010 within 24 hours of receiving your order.

We want our customers to have a sweet experience. If you have a question regarding a return, please give us a call at (920) 944-8010 or email us at to see how we can help you.

Please send the return package to us at the address below:

Crazy Sweet
201 W. College Avenue
Appleton, WI 54911

Customers are responsible for the shipping costs on all returns. Please use a responsible carrier for your return, one that can provide you with a tracking number. Crazy Sweet is not responsible for lost or damaged return shipments.